Tel Aviv-Yafo, Israel
HaYarkon St 61
N/A
+972 545437135
Wheelchair-accessible entrance
Very good communication and excellent service. I recommend this service and will be using them again in the future!
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Those guys are great! We have arrived 30 min earlier at the meeting point and they directly took care of us! The service was very good we have passed all security and passport control in less than 25 min! I definitely recommend this company! Professional, nice and very kind. Congrats to the whole team.
Avoid at all costs. Extremely nasty service .. Despite multiple phone calls to the service whilst at the airport we were unable to find the meeting point nor person. We were shouted at by the Israel Concierge person on the phone and then hung up on. After our third call and being hung up on we had to look after ourselves. Worst of all, on seeking a refund we have been threatened with legal action and hassle when retuning to Israel include against the children in our party.
Thank you indeed for your good services. Despite to our flight last minute changes you handled it all perfectly and welcomed us at the Ben Gurion airport on time. We will definitely use your VIP service again next time we visit Israel.
I have used this service twice. The first time was excellent and I was very impressed with the service. The second time, unfortunately, was far less satisfactory. Due to delays at both security and passport control I am not sure that the service was any faster than normal. I expressed my concern to the company who explained that on occasion the service does not work as expected. And sorry. Personally, I would have expected a more customer focused response from a VIP service. If the inconsistency with the service could be resolved with guarantees i would consider using them again; without this commitment I would not.
The VIP service to/from Ben Gurion airport was simply immaculate .Thank you guys for adding extra comfort to our trip in Israel. You good service is highly recommended.
Great service! It saved my time in the airport. Professional team and simple registration, highly recommended for everyone!!
Used their VIP service to cross Allenby bridge - it was perfect. Took 1/2 the time I expected and 1/8 of the normal crossing time. From the time we left our hotel near the old city in Jerusalem to meeting the car for our hotel in Jordan took roughly 1.25 hr. Definitely worth the cost, very glad we decided to do it. Would also recommend their car service taking you to the border from your hotel. When we arrived at the border the line to get to the crossing was about 6 cars, 10 taxi-vans and 15 tour buses long (at least). Our driver from Israel Welcome zoomed around them, talked to the guard for a few minutes, and they ended up putting us third in line. Another lady arrived to the VIP suite in the crossing right after us, she had taken a taxi and said that she spent over two hours waiting in the line.
Deli
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