Jerusalem, Israel
Ben Yehuda St 2
N/A
+972 26667777
DeliveryIn-store pick-upIn-store shopping
My experience with this store was HORRENDOUS. I am beside myself that I trusted this chain store enough to spend 10,000nis on 2 pairs of multi focal glasses which turned out to be one of the most regrettable purchases I have ever made in Israel. They refused to honor their verbal & written promises & responsibilities which can also be found printed on their receipt. After at least 5-7 separate visits back to their store with complaints about the lens prescription which was not suitable to my eyes. The reason that I had to continue returning to the store is because they continued to deny that the prescription was incorrect, but rather insinuated that I am just not giving time to adjust to them. Finally they allowed me to get regular focal lenses without correcting the prescription & they are awful. The worst part is that they refuse to refund me the many thousands of shekels I spent on the multi focal lenses which I only bought because they really made me believe that if I didn’t like them or couldn’t adjust to them, they would refund the cost for multi focal & replace the lenses with regular single focal. I have procured an advocate to bring this issue to court in order to force them to honor their sales agreements. I DO NOT RECOMMEND THIS OPTICAL CENTER & WARN ANYONE THINKING TO PURCHASE FROM THEM TO THINK AGAIN.
like
Beware...I paid for a high end lens and got something else. I lost my progressive glasses during a trip to Israel. Went to this optical for replacement. I got the best they had (Shamir lenses). Upon my return to the US, my optician check the glasses and did not have the Shamir marking nor were blue ray. To make sure, I contacted Shamir and they have special engravings in their lenses worldwide. I contact the Optical for an explanation hoping for an error. They send paperwork, but never sent the standard manufacturer paperwork that proves that is Shamir. they ignored my subsequent requests. . At this point, without Shamir paperwork or engravings in the lenses I believe that this was a mistake that they are not willing to correct or a fraudulent practice, certainly one of the two. I stand by my rightful claim and at this point, I have escalated with my credit card and possibly with an attorney as I believe, at least for the next \victim\ to make this right
Crazy expensive
Very nice spacious place in the middle of the city.
Wonderful selection, but pricey.
Good range but pricey
Nice
Picturesque
Deli
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